Business Letters for the Construction Industry contains more than 100 professionally-written model letters for virtually every situation. Nothing puts your business in the best possible light more effectively than a well-written letter. You'll use these letters over and over again to resolve disputes, win new clients, clarify proposals, coordinate with architect, subcontractors, owners, and insurers, schedule meetings and inspections, respond to complaints, and much more!

Here's just a glimpse of what you'll find inside:

• Letters responding to threats of legal action
• Letters of commendation to workers
• Apologies for defective or delayed work
• Justifications of change orders and price increases
• Explanations of insurance liability

Includes a CD-ROM featuring all letters in Microsoft Word format.